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Company name:-IBM India
Official website:-www.ibm.com
Educational Qualification:-UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location:-Bengaluru/Bangalore, Hyderabad / Secunderabad
Keywords:-Tech support, Technical Support, TSR, Helpdesk, IT Helpdesk, technical Voice support
Experience:- 0 - 4 Years
ELIGIBILITY: -
Any Graduate (10+2+3), Diploma Holders (12+3)
- Must have good command over English
- Fluency, Vocabulary and pronunciation.
- Must have basic knowledge of Computer and operating systems
- Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - Including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported
MANDATORY SKILLS:
# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support - Internet Explorer
# Strong computer skills required for initial call handling
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent
SELECTION PROCESS: -
Group discussion - Technical Interview - Communication Assessment round
MANDATORY DOCUMENTS: (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
-Hard copy of the interview invite (this email)
-Hard copy of the resume
-Photocopy of current organization offer letter
-Photocopy of previous organizations reliving letter
-Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
-Photocopy of latest 3 months pay slips
-One passport size Photograph
-Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
- All semesters / year mark sheets
-Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)
CTC: Will be disclosed to the selected candidates by the manager
Interested Please walk-in to below address on 04- Nov-2012 b/w 10AM - 12PM
** Candidates who have attended the interview in the past 3 months should not appear for the interview.
VENUE DETAILS:
BANGALORE:
IBM India Limited
SA1 Building,
#12 subramanya Arcade, Opp to Jal Bhavan,
Bannergatta Road.
Bangalore - 560 029
Contact person: Arun
Official website:-www.ibm.com
click here for get interview question
